Ask Metro your questions about buses and MetroLink, noon Wednesday
Join Metro Transit at noon on Wednesday, Nov. 6, to get answers to your questions about MetroLink and MetroBus services, schedules and fares, and new technology and programs that are making it easier for everyone to travel throughout the St. Louis region.
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Good afternoon, St. Louis. Thanks for joining us today. There have been a lot of changes to the Metro Transit system recently including the launch of a new MetroBus service plan in September and the introduction of a new pilot program with Lyft that allows for $1 trips between MetroLink/MetroBus and select areas of the region - so let us know if you have any transit questions. -
I just wanted to express my disappointment over how the new route 56 was implemented, as a partial relacement for the discontinued route 68. I'm not going to question the need to make the change, but I was very surprised when the route shifted to it's new alignment, along Berry Road, and NO stops were added along that nearly one mile stretch, between the existing stops at Big Bend & Sanders and the existing stops on Lockwood, east of Berry. If the goal of Metro Reimagined is to improve service, providing local stops for local service would seem to be an important first step! I would have expected to see stops on Berry between Big Bend & Grove, between Oakland & West Glendale, and, ideally, on Berry, south of Lockwood. -
JimmyZ - We've been analyzing data and collecting customer feedback following the launch of the Metro Reimagined plan on September 30 to evaluate how the new service is operating and see if there are areas where we need to make modifications. One of those areas includes the installation of new bus stops to the system, and we will include your feedback regarding stops for the #56. Thanks for the feedback.
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prsongene - Service on the #101 Fenton Connector will continue to be provided by Metro Call-A-Ride vehicles, but in December, we will be making changes to the schedule of the #101 so the service will operate more regularly and better match ridership demands. Details on the new schedule for the #101 - as well as other changes to transit service - will be announced in mid-November.
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lwmcf - A conceptual design study for the Northside-Southside light rail corridor was completed, which refined the design and operating plans, route alignment, and station locations that were first identified in 2008. The next step in the process for a project like this is an environmental impact assessment and preliminary design, and a federal application process would begin about halfway through that work.That process lasts 2-3 years and requires significant funding - all local. Metro and our partners at the East-West Gateway Council of Government continue to have discussions with the City of St. Louis about advancing the work in the environmental impact assessment phase.
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lwmcf - At this time, there are no new developments or news about MetroLink expansion into these counties. For background, area leaders who are part of the East-West Gateway Council of Governments, our region's metropolitan planning organization, help decide where MetroLink expansion would potentially take place in the future. Any expansion or extension of the system would require a designated funding source.
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lwmcf - When the Sunnen MetroLink Station first opened in 2006, it provided a connection to several nearby employers and business areas. While that area has undergone some substantial changes over the years, Sunnen continues to serve the new employers and business in the area, as well as the nearby Sunnen Station Apartments. It averages about 7,000 boardings a month.
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TimJim - Working with our law enforcement partners, we have been able to increase patrols, fare enforcement and visibility on the transit system as part of our focus to improve safety and the overall transit experience for our customers. This includes the recent expansion of a pilot program (first launched in fall 2018) where new infrastructure is being added to the Delmar Loop and CWE Stations. Already in place at the North Hanley, Forest Park-DeBaliviere and Fairview Heights Stations, this new infrastructure creates better defined access points to these stations, which in turn helps law enforcement and security personnel check fares and monitor the stations.
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Our chat has come to an end. Thank you to everyone who participated and submitted questions. If you have other questions or need any additional information, please reach out to us: 314-231-2345 (phone) | 314-207-9786 (text) | customerservice@metrostlouis.org. Also, remember that Metro Public Safety is available 24/7 by text at 314-300-0188.