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Ask Metro your questions about buses and MetroLink, noon Wednesday

Join Metro Transit at noon on Wednesday, Dec. 4, to get answers to your transit questions about MetroLink, MetroBus and Metro Call-A-Ride services, resources and schedules.

3rd & 7 37yd

Good afternoon, everyone. Thanks for joining us - let us know if you have any transit questions we can help you with today.

by Metro Transit 12/4/2019 6:02:09 PM
What is currently being done to further the expansion of Metrolink to Mid-America Airport that received funding from Illinois earlier this year?

by Jim C. 12/4/2019 6:04:29 PM
Jim - Thanks for the question. Don't have the latest update on the MetroLink expansion to MidAmerica in front of us, so am going to reach out to our colleagues and get you an answer before the chat ends.

by Metro Transit 12/4/2019 6:05:42 PM
Can you create a Metrolink only monthly pass - or maybe even a Metrolink business commuter monthly pass? The current monthly, full system offer isn't much cheaper than actual cost ($5 roundtrip) if you want to take the metro to and from work five days a week. A discounted business option that only works during weekdays, potentially even limited hours (like 6AM-8PM), could increase usage. I know I'd be more interested in my commute Downtown. Has this been considered before? Thanks

by Lance 12/4/2019 6:20:48 PM
Lance - Don't know if a fare like this has been considered before. But, evaluating our fares is something that we regularly do, and we are actually getting ready to begin the next round of looking at our fare policy. We'll be sure to share your feedback with the group as something to explore. Thanks for the suggestion.

by Metro Transit 12/4/2019 6:24:03 PM
Jim - As a follow-up to your question earlier, the MetroLink expansion to MidAmerica Airport is still in the very early, preliminary stages. A project timeline hasn't been established yet, but we hope to have more information available early next year. Stay tuned.

by Metro Transit 12/4/2019 6:25:31 PM
Does Metro make Metrolink Station-by-Station ridership data available anywhere? Or bus route ridership data available? If so, where can it be obtained? If not, why not? It would be helpful to know which stations and routes are most/least busy on average.

by Jim. C. 12/4/2019 6:25:49 PM
Jim - On our website, we have annual systemwide ridership numbers for MetroLink and MetroBus available. Route-level and station-level ridership data is available by request - send an email to planning@metrostlouis.org and let us know what you're interested in.

by Metro Transit 12/4/2019 6:27:46 PM
The 56 stop at Lockwood and Rock Hill has signs that say "No Idling," yet I always see buses idling there. Is that sign for everyone but the buses?

by DivideByZero 12/4/2019 6:34:53 PM
DivideByZero - We'll inform MetroBus Operations and have them review service on the #56, and at that stop in particular, to ensure we're following the rules.

by Metro Transit 12/4/2019 6:39:26 PM
Our chat has come to an end. Thanks for participating - enjoy the holiday season and we'll see you again in 2020. If you have other questions or need any additional information, please reach out to us: 314-231-2345 (phone) | 314-207-9786 (text) | customerservice@metrostlouis.org. Also, remember that Metro Public Safety is available 24/7 by text at 314-300-0188.

by Metro Transit 12/4/2019 7:02:58 PM

Live Chats

Ask Metro your questions about buses and MetroLink, noon Wednesday

Join Metro Transit at noon on Wednesday, Dec. 4, to get answers to your transit questions about MetroLink, MetroBus and Metro Call-A-Ride services, resources and schedules.

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