Thank you for your suggestion. There is no special training required to report potholes -- any traveler can do it; for safety, we strongly encourage the person reporting the pothole not be driving while they are on the phone. We have a customer service team -- a person-- available 24/7 at 314-275-1500 (or 1-888-275-6636 (ASK-MODOT)) to take those reports. It's good to have information on the roadway, direction of travel, exit or mile marker and lane (if it is on the interstate or multi-lane roadway, so our crews can pull up to the pothole and respond as quickly as possible). However, our highly skilled customer service team is very good at getting that information from customers when they call in. Once reported, our crews are usually fairly quick at getting potholes patched -- especially ones that are impactful. We would rather take several reports on a pothole, so we can get it taken care of, than have travelers assume that a particular pothole (or any other roadway hazard) is called in or otherwise reported. In addition, if the hazard isn't on an interstate or state numbered or lettered route, the customer service team is able, in many cases, to get it to the appropriate agency that maintains the particular roadway. Andrew Gates, MoDOT Communications
The resurfacing along Jefferson under I-44 gets completed next spring, as does the remainder of the resurfacing along I-44 . Andrew Gates, MoDOT Communications
Yes, they should be open by spring, as well -- the contractor continues to work out there as weather permits. Andrew Gates, MoDOT Communications
Like any other incident on the roadway, our team will review any reports on the causes (when they are determined and released) to see if there are any actions the department can take to improve safety. Andrew Gates, MoDOT Communciations
Railway stations are (for the most part) privately owned, so any improvements like that would have to be addressed by the railway. MoDOT neither owns nor maintains any railway stations. Andrew Gates, MoDOT Communications
We use painting supplies that are consistent with the industry standards for roadway striping as well as our procedures for applying that paint. In particular, even to the degree of ensuring the correct level of exposure out of the paint for the glass beads to be sufficiently reflective to light. During inclement weather it can be difficult for all agency's roadway striping to be seen.