Question about road conditions or traffic? Ask the Road Crew

Question about road conditions or traffic? Ask the Road Crew

Ask the experts from the Missouri Department of Transportation, St. Louis and St. Charles counties and St. Louis City your questions about highways and roads. The live chat starts at 1 p.m. on Wednesday.

    Regarding potholes on state controlled highways. There's certainly a great deal of work for MODOT teams responding to pothole reports. And, while I understand there's thousands of miles of highway to watch over, it's possible to make the job easier for MODOT and travelers. First, suggest that citizen volunteers be selected and trained as MODOT "pothole reporters". These individuals could identify problems on the road they regularly travel, report same to MODOT on a more proactive, reliable basis, allow MODOT to better prioritize road hazards, and hopefully get the worst road issues fixed quicker. Second, MODOT could make the process more transparent by publishing a "pothole road status" report (Excel spreadsheet, by maintenance region) identifying the location of potholes/road issues reported to MODOT and the status of their repair, including on-going and future major road projects. Doing so could lessen possible, duplicative pothole reports and provide travelers a one-stop, up-to-date source of information about road problems and repairs.
    Thank you for your suggestion.  There is no special training required to report potholes -- any traveler can do it; for safety, we strongly encourage the person reporting the pothole not be driving while they are on the phone. We have a customer service team -- a person--  available 24/7 at 314-275-1500 (or 1-888-275-6636 (ASK-MODOT)) to take those reports. It's good to have information on the roadway, direction of travel, exit or mile marker and lane (if it is on the interstate or multi-lane roadway, so our crews can pull up to the pothole and respond as quickly as possible).  However, our highly skilled customer service team is very good at getting that information from customers when they call in.  Once reported, our crews are usually fairly quick at getting potholes patched -- especially ones that are impactful.  We would rather take several reports on a pothole, so we can get it taken care of,  than have travelers assume that a particular pothole (or any other roadway hazard) is called in or otherwise reported.  In addition, if the hazard isn't on an interstate or state numbered or lettered route, the customer service team is able, in many cases, to get it to the appropriate agency that maintains the particular roadway. Andrew Gates, MoDOT Communications
    Any updates on when the work on Jefferson under I-44 will be complete?
    The resurfacing along Jefferson under I-44 gets completed next spring, as does the remainder of the resurfacing along I-44 .  Andrew Gates, MoDOT Communications
    Is spring the estimate for the turn lanes from Jefferson to 44 to reopen?
    Yes, they should be open by spring, as well -- the contractor continues to work out there as weather permits.  Andrew Gates, MoDOT Communications
    With yesterday’s Amtrak vs handicapped vehicle collision in Kirkwood, what steps is MoDOT as its role as the transportation agency for state going to do to stop these incidents from happening?
    Like any other incident on the roadway, our team will review any reports on the causes (when they are determined and released) to see if there are any actions the department can take to improve safety.  Andrew Gates, MoDOT Communciations
    What is the current state of ADA platform installations for the railroad stations?
    Railway stations are (for the most part) privately owned, so any improvements like that would have to be addressed by the railway.   MoDOT neither owns nor maintains any railway stations.  Andrew Gates, MoDOT Communications
    Any closer timeframe for the new River Runner coaches being put into service.
    I have no further information on that at this time.  I'll check with our multimodal team and see if I get anything new and share it. You also might check directly with the River Runner team on Facebook: https://www.facebook.com/pg/missouririverrunner/posts/ Andrew Gates, MoDOT Communications
  • Thank you all for taking the time to do these chats. A big issue that's existed in the City is the visibility of the striping at night on the larger surface streets. It is very difficult to see after dark in general but when it is raining, the striping is almost invisible. Hampton Avenue is the one I drive every day, but the issue persists on other City streets as well. Is there any consideration for new striping material or different lighting for the next time you are scheduled to do maintenance on City streets?
  • We use painting supplies that are consistent with the industry standards for roadway striping as well as our procedures for applying that paint.  In particular, even to the degree of ensuring the correct level of exposure out of the paint for the glass beads to be sufficiently reflective to light.  During inclement weather it can be difficult for all agency's roadway striping to be seen.
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