Andrew, it’s good to hear your passion for expanded light rail in the St. Louis region. Here’s where we stand on MetroLink expansion. Keep in mind, regional leaders who are part of the East-West Gateway Council of Governments help decide where MetroLink would be expanded in the future. It cannot be extended or expanded, however, without a designated funding source or sources. That being said, a conceptual design study is complete for a potential light rail corridor in the City of St. Louis. The next step in the project development process for a project like a Northside-Southside light rail corridor is an environmental impact assessment (EIS) and preliminary design. The next MetroLink extension will occur in St. Clair County. Recently, the Illinois Legislature and Illinois Governor approved $96 million dollars to extend MetroLink from the Shiloh-Scott Station to MidAmerica Airport. St. Louis County has outlined a conceptual study that would examine three different MetroLink options within St. Louis County. A timeline has not yet to be announced for this initiative.
Jimmy, in addition to providing more frequent options and more direct service, an advantage of the new MetroBus service plan is that it allows us to provide an equivalent level of MetroBus service with a smaller number of operators. We also continue to actively recruit, hire and train qualified MetroBus operators to ensure we have the resources necessary to serve the community every day.
Dave, yes, as was mentioned earlier, we are nearing the end of the Metro Mobile pilot program, which allowed us to evaluate the implementation and usage of a mobile fare option. This data will be used to explore a permanent mobile ticket platform that could be introduced next year
Vil, we can definitely share this with our IT department to see if it’s a possibility. Thanks for the suggestion.
Jimmy, Metro is actively working with our funding partners, including St. Louis County, to define service and funding levels.
Karen, we are exploring options to make it easier for customers to purchase fare online, which includes an online reloadable feature for the Gateway Card. There is not a set date for when this resource will be available.
Vil, we will double check, but the new MetroBus schedules should be available at the MetroStore. We will also be making these schedules available onboard buses and at transit locations like the Civic Center Transit Center.
Vil, automated stop announcements are one of the features in consideration for all of the new buses that are added to the fleet. We will check to see if it’s possible to expand its usage on existing fleet vehicles.
Improving customer communications is a key component of our approach to safety and security on the transit system. We will share your suggestion with our new General Manager and Director of Public Safety
MetroLink Commuter, we'll pass this along to our team. Thank you.